PRIVACY POLICY

1. Introduction

Welcome to Xinonic Digital. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you interact with our website, services, and communications (including SMS/text messaging). By using our site, submitting your information, or engaging with our services, you agree to the practices described below.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, phone number, mailing address
• Project & Business Information: company name, industry, website URL, project details
• Technical & Usage Data: IP address, browser type, operating system, pages visited, referring pages, time stamps, device identifiers
• Communications Data: records of interactions (e.g., emails, text messages, support requests)
• Payment & Billing Data: credit card or invoicing information (when needed for payment)

We collect this information in various ways, including when you:

• Fill out forms on our website (e.g., contact, inquiry, project intake forms)
• Provide your phone number or email to receive updates, status alerts, or project communications
• Communicate with our team
• Use our website (via web analytics, cookies, tracking tools)

3. Use of Your Information

We use your information for the following purposes:

• To respond to your inquiries, provide services, and manage client relationships
• To send you project-related updates, status notifications, billing reminders, or support messages (including via SMS/text)
• To personalize content, improve our site and services, and analyze usage patterns
• To process payments, invoices, and maintain financial records
• To comply with legal obligations, prevent fraud, and enforce our terms of service

4. SMS / Text Messaging Communication & Consent

Because we use SMS/text messaging as part of our client communications:

• We only send text messages to clients or contacts who voluntarily provide their phone number through our website forms or by direct agreement.
• When submitting a phone number through our forms, users will see a link to this Privacy Policy and an explicit notice that they are consenting to receive service-related messages.
• Each text message clearly identifies Xinonic Digital as the sender and is directly related to the recipient’s project or communication with us.
• Recipients can opt out anytime by replying STOP or reply HELP for more information.
• Message and data rates may apply, and message frequency may vary depending on project activity.
• We do not share, distribute, or sell mobile phone contact information to third parties for marketing purposes.
• Once a recipient opts out, we immediately cease sending further messages unless they re-consent.

5. Disclosure of Your Information

We will not share, sell, rent, or distribute your personal data to third parties for their marketing purposes. We may disclose your information in the following limited circumstances:

• To service providers and contractors acting on our behalf (e.g., hosting, payment processing, analytics) who are contractually obligated to protect your privacy
• When required by law or legal process (e.g., court order, subpoena)
• To protect our rights, safety, or property, or that of our users
• In connection with a business transaction (e.g., merger, acquisition), provided the acquiring party agrees to follow this privacy policy

No mobile information will be shared or sold with third parties or affiliates for marketing or promotional purposes. All categories mentioned in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies and message and data rates may apply.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage data and improve your experience. You may choose to disable cookies through your browser settings, although this may limit some website functionality.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

• Accessing, correcting, or deleting your personal data
• Restricting or objecting to certain processing
• Opting out of communications or marketing where applicable
• Withdrawing consent for SMS communications or other processing
• Receiving a copy of your data in a portable format

To exercise these rights or request data action, contact us at info@xinonicdigital.com.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse. Access is restricted to authorized personnel only and our security practices are regularly reviewed.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Afterward, the data is securely deleted or anonymized.

10. International Transfers

If personal data is transferred outside your jurisdiction, we ensure appropriate safeguards such as contractual clauses or security protections are in place to maintain data protection standards.

11. Children’s Privacy

Our services are not directed toward children under the age of 16. We do not knowingly collect personal data from minors. If such information is identified, it will be removed promptly upon request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify users through email or a notice on our website and update the last revised date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is used, please contact us.

• Email: info@xinonicdigital.com
• Phone: +1 (469) 546-9766